Refund policy

GROWTH GENIUS RETURN & REFUND POLICY

Effective Date: 6/28/2026

OVERVIEW

Growth Genius offers a satisfaction guarantee on all products. However, due to the nature of consumable supplements, we have specific guidelines for returns and refunds.

REFUND POLICY

No Refunds on Opened or Used Products

Since our supplements are consumable health products that cannot be resold once opened, we do not offer refunds for:

  • Opened bottles or containers
  • Partially used products
  • Products used or consumed in any way
  • Products outside of original packaging

RETURNS WE DO ACCEPT

We will accept returns for:

✅ Damaged or Defective Products

  • Broken bottles
  • Damaged packaging upon arrival
  • Manufacturing defects
  • Missing or incorrect items

✅ Unopened Products Only

  • Must be in original, sealed packaging
  • Full refund issued (minus original shipping)
  • Must be requested within 14 days of purchase

HOW TO REQUEST A RETURN

  1. Contact us within 14 days of receiving your order
  2. Receive approval from our team
  3. Ship back to us (customer pays return shipping)
    • Address provided after approval
  4. Receive refund (minus original shipping cost)
    • Processed within 5-7 business days

WHAT'S NOT COVERED

❌ Personal dissatisfaction with product
❌ Results not as expected (supplements vary by individual)
❌ Change of mind
❌ Opened or consumed products
❌ Products damaged due to customer mishandling

EXCHANGE POLICY

We offer exchanges for damaged or incorrect items at no additional cost (we cover return and new product shipping).

DISCOUNT CODE GUARANTEE

If you're unsatisfied with our products, we offer:

  • 30% discount code for next purchase
  • Valid for 30 days
  • One-time use per customer

SHIPPING INFORMATION

  • Orders ship within 2-3 business days
  • International orders may take 10-14 business days
  • We're not responsible for lost or damaged packages in transit
  • Track your order at any time via email tracking link

QUESTIONS?

Contact us:

IMPORTANT DISCLAIMER

⚠️ These statements have not been evaluated by health authorities. Our products are not intended to diagnose, treat, cure, or prevent any disease. Results vary by individual. Consult a healthcare professional before use.